Head of Underwriting
Jordan Reyes
Specialist in high-risk underwriting with deep experience evaluating chargebacks, reserve structures, and compliance documentation for specialty merchant categories.
Jordan oversees the underwriting process for every merchant that comes through the program. That means reviewing processing history, chargeback ratios, business documentation, disclaimers, and fulfillment practices — and producing an honest picture of what the acquiring bank will see, before any application goes in.
With a background spanning card-not-present risk management and regulated-goods compliance, Jordan has reviewed hundreds of merchant files across nutraceutical, supplement, and research-product categories. The goal is always the same: identify real risk early, address what can be addressed, and give merchants a straight answer instead of a soft decline after weeks of back-and-forth.
Jordan works closely with merchants on documentation requirements and pre-boarding readiness, so that the formal underwriting submission reflects the strongest possible file.
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